CRM & Back Office Integration
To get the best productivity and competitive advantage, CRM systems may require integration with multiple applications including sales force automation, call center, ERP, data mart, business intelligence (OLAP, data mining) and e-commerce. Cougar Technology Group has extensive technical expertise in products such as SQL Server, providing true back-end integration services, empowering decision-makers with the data to increase customer acquisition, customer retention and improve marketing campaign performance.
From planning to deployment and every step in between, Cougar Technology Group provides all the services needed to implement a successful CRM solution in your organization. Our unique full service approach insures that you are getting the best business solution for your organization with the most knowledgeable service and support available.
Cougar Technology Group provides full range of services for your CRM project:
- Planning
- Analysis
- Integration
- Data Migration and Conversion
- Software Development
- Database Administration
- Web Integration