Microsoft Dynamics CRM


Microsoft Dynamics CRM Logo

Professional Sales and Consulting Services for Microsoft Dynamics CRM

For many businesses Microsoft Dynamics CRM is the ideal solution as it not only integrates extremely well into other Microsoft software, but also scales from small to large and, of course, is built on today’s number one technology platform, Microsoft Windows.

If this is your first time considering Microsoft CRM, we will help you assess whether this is the right solution with analysis, demonstration and proof-of-concept. When you choose Microsoft Dynamics CRM, we’ll give excellent pricing on the software and installation, customization, and training services to ensure a speedy, effective adoption. Our follow-up maintenance and support program will then keep your new CRM running smoothly, and enable you to extend the system in the directions that make the best business sense for your company.

We design solutions based on in-depth analysis and understanding of your business, implementing the right Microsoft products to meet your needs. Your company’s business model and channel strategy drive the interpretation and application of the CRM — our goal is to offer the best and most cost-effective way to make it happen.

For Microsoft Dynamics CRM we offer:

  • Business analysis and solution definition
  • System implementation and configuration
  • Customizations and integration with other systems
  • Upgrade guidance and execution
  • Training and post-implementation support
  • Maintenance and bug-fixing of existing systems

Microsoft Dynamics CRM Versions

Upgrading between Microsoft Dynamics CRM versions can present special challenges, for which Cougar’s experience ensures the smoothest transition. We support the following versions of Microsoft Dynamics CRM:CRM: Integration of Sales, Marketing, and Support

  • Microsoft Dynamics CRM 4.0
  • Microsoft Dynamics CRM 2011

Microsoft CRM – Extended Functionality

Your business needs may demand more than Microsoft CRM offers out-of-the-box, such as contract management or complex pricing models. Cougar is experienced in delving deep into Microsoft CRM to meet these needs.

Data Integration Services

Microsoft Dynamics CRM will interact with other popular Microsoft software without much tweaking. However for integration with other software Cougar’s data integration expertise will uncover an appropriate design, and help select and implement the ideal technical solution. read more…