Pivotal CRM

Professional Consulting Services for Pivotal CRM Installations

Cougar has delivered ongoing support and maintenance to customers for many years. Our specialty is ensuring your existing Pivotal system continues to operate smoothly and to extend it as new capability is required.

We provide:

  • Maintenance and bug-fixing of existing systems
  • Post-implementation support
  • Upgrade guidance and execution
  • Integration with other systems
  • Customization

Pivotal CRM Versions

Upgrading between Pivotal versions can present special challenges, for which Cougar’s experience ensures the smoothest transition. We support the following versions of Pivotal CRM:CRM: Integration of Sales, Marketing, and Support

  • Pivotal CRM 5.1
  • Pivotal CRM 5.7
  • Pivotal CRM 5.9
  • Pivotal CRM 6.0

Pivotal CRM – Extended Functionality

Your business needs may demand more than Pivotal offers out-of-the-box, such as contract management or complex pricing models. Cougar is experienced in delving deep into Pivotal CRM to meet these needs.

Data Integration Services

In most cases your Pivotal CRM will interact with one or more in-house or third party systems. Cougar’s data integration expertise will uncover an appropriate design, and help select and implement the ideal technical solution. read more…