Tag Archive: CRM

Pivotal 6 Service Pack 11

Pivotal 6 Service Pack 11 is just days away and here are a few highlights in this new release: Support for rich client in the browser – this should ease the transition from 5.9 to 6 Better pricing for SMB (which approximately applies to user counts of less than 40) iPad app – check out …

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Pivotal 5.9 support update

Not too surprisingly Pivotal 5.9 is still deployed widely and remains popular, so “how long will it be supported” is a key question for many. CDC Software has recently let it be know that 5.9 support will follow support by Microsoft for Windows — up to Windows 7. So as Windows versions, such as XP, …

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Microsoft switches to Dynamics CRM

Microsoft has been using Siebel CRM for years, but has now successfully switched to its own Dynamic CRM. This article in InformationWeek by Josh Greenbaum discusses the implications. It will be interesting to see what a little dog-fooding will do for Dynamics CRM.

Getting more out of your systems through data integration

All your systems — CRM, website, accounting package, etc. — contain extremely valuable information. But for many companies (maybe most?), these are islands of information, between which communication is like a row boat paddling its way from one island to the next. Maybe it’s an exported CSV file that paddles your latest customer information from …

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